Privacy Policy

Asnowera believes in respecting everyone’s privacy and doesn’t use your information with any malicious intent and adheres strictly to moral ethics. Please read the privacy policy carefully. Once you visit the website and use our services, we believe that you agree to the collection and usage of your data for the reasons and in the manner provided under the privacy policy.

This policy is not applicable to actions and practices that lie outside the ownership and control of Asnowera. If you have any issues regarding the policy, you can mail us at info@asnowera.co.uk. We want you to be comfortable using our services and ensure 100% transparency from our end.

What information do we collect from you?

The privacy policy includes the information that is provided by you during the registration on our website, while placing an order, or some additional information required for any future reward program. This information may include:

  • Name, email address, phone number, postal address (shipping and billing), IP address, location, gender, age, web browser type, and your device type.
  • We may also collect information such as the pages you visit, the links that you click, and items that you view and add to your cart.

We may collect information provided by you through feedback forms or surveys in which you participate. This information is used to improve the user experience on our website and enhance our services.

Payment Information:
We do not store any payment details. When you make a purchase, you are redirected to the payment gateway, which collects your payment details securely. Since the payment gateway is not owned or controlled by Asnowera, we do not have access to your payment information at any stage.

How do we collect your information?

  • Website Activity: We collect information on the traffic visiting our website, including the activity you perform, such as visiting different pages, viewing different products, and clicking on links.
  • Personal Information: We collect personal information provided by you during account registration and order placement, such as name, email address, phone number, shipping/billing address, gender, and pin code.
  • Cookies and Tracking: When you visit our website, cookies automatically collect information about your activity and some information about your system. This is done to enhance your future website experience and ensure the efficient functioning of the website. You can opt to decline cookies, but this may limit the functionality and best features of the website.

Why do we collect this information and how do we use it?

We collect your information with your consent, including your personal information and website activity, for various reasons, including:

  • To communicate with you regarding order details and status.
  • To send password reset requests if you forget your password.
  • To confirm registration on our website.
  • To provide information about offers, sales, or loyalty programs.
  • To notify you about any changes to our policies or terms of service.
  • To facilitate and manage product returns, exchanges, and refunds.
  • To improve the user experience on our website.
  • To maintain a record of website activity to fulfill legal obligations and maintain statutory tax regulations.
  • To personalize your future experience based on your past activities.

Who do we share your information with?

We never share, sell, or rent your information with any third parties who are not our partners. Your personal information is only shared with our alliance and partners, who need the information to provide relevant services. These partners and their roles are mentioned below:

✅ Delivery Agents: We share your contact information and postal address with shipping companies to facilitate order delivery and manage return/exchange processes.

✅ Payment Partners: We share your payment details with payment gateways to ensure smooth and secure transactions for orders placed on the website. The payment information is sent in an encrypted SSL format to ensure maximum security.

✅ Legal Partners: We may share information with our legal partners in case of legal obligations, court orders, or requests from law enforcement, government agencies, or other constitutional authorities. We may also use this information in cases of fraud, theft, or threats to safety and security.

✅ Alliance Partners: We may share information with our alliance partners to improve the website services and personalize your experience based on your past activity and behavior.

We follow industry standards to use, share, and retain your information ethically. However, information on the internet is never 100% secure, and while we take necessary precautions, we cannot guarantee complete security.

What are user rights in the privacy policy?

  • You are not obligated to register while visiting or browsing our website. However, registering enhances your personalized experience and provides access to additional features.
  • You can delete your registered account at any time, which will erase the information stored with us.
  • You can modify or change any personal information stored on the website.

How do we ensure the protection of your personal information?

Our website is built on secure encrypted software, which protects your information at all times. When you register on our website, we ensure your identity through email verification. Once verified, your ID and password are required to access your profile.

We put in maximum effort to protect and safeguard your information at all times. However, any information uploaded via electronic means is not 100% secure. If your personal data on the website is compromised due to outside parties or unauthorized acts of third parties through viruses or cyberattacks, Asnowera shall not be held responsible for any leak in data or loss of personal information.

All the information stored on Asnowera’s website is secured by a firewall and is password-protected. However, since data over the internet is not completely secure, we do not guarantee complete protection of data or security of the database.

Can we make changes to this Privacy Policy?

We may make changes to this privacy policy at regular intervals. Once changes are made, we will update the policy on our website. After the changes have been made, continued usage of the website and visiting different pages implies that you agree to the revised privacy policy and acknowledge the changes made.

You can visit the privacy policy page at any time to review the latest version. We reserve the right to modify this privacy policy as and when needed.

How to Contact Us regarding the Privacy Policy?

In case you have any questions, issues, or feedback about the policy or want to report any inaccuracies, you can contact us at:

✉️ Email: info@asnowera.co.uk.